Customer Service You’ll learn how to effectively solve problems
Customer service is the assistance you provide to your clients to make their interactions with you simple and joyful, both before and after they purchase and utilise your goods or services. If you want to keep clients and expand your business, you must provide outstanding customer service.
If you’re someone who loves engaging with clients and helping others get the most out of your services, there are many ways to grow your career in the field of customer service.
5 Steps to Customer Service Glory
- Be Genuine: Personalize the Conversation.
- Be Accountable: Don’t Pass the Buck.
- Be Empathetic: Listen, Acknowledge, Validate & Apologize.
- Be Innovative: Provide Solutions.
- Be Trustworthy: Never Make Impossible Promises.
Want To Be A Part Of Us?
If you have further enqueries, send us an email at talent@ubusiness.com.my
and we’ll get back to you as soon as possible.
Requirements
🫵🏻 Fresh graduate are welcome to apply
🫵🏻 Proven experience as sales/customer service role will be added advantage
🫵🏻 Excellent communication and interpersonal skills
🫵🏻 Cool-tempered and able to handle rejection
🫵🏻 Outstanding negotiation skills with the ability to resolve issues and address complaints
🫵🏻 Minimum Qualification (SPM, Diploma or Bachelor Degree)
🫵🏻 5 Days of Working / Week . 8 Hours / Day
Responsibilities
💪🏻 Responsible in selling all U Mobile related products to customer
💪🏻 Contact potential or existing customers to inform them about a product
💪🏻 Good attitude in serving the customer to reach customer’s satisfaction
💪🏻 Handling customer service related to U Mobile products
💪🏻 Going to roving / roadshow if required
💪🏻 Provide the best and suitable service based on customer’s wants
💪🏻 Keep records of calls and sales and note useful information
Benefits
✔️ EPF / SOCSO / PCB
✔️ Training Provided
✔️ Traveling Allowance
✔️ Attendance Allowance
✔️ High Commission
✔️ Free Uniforms
✔️ Additional Program Benefits
✔️ Bonus based on performance
✔️ Career Advancement
Additional Benefits
• Medical and Hospitalisation Leave
• Annual Leave
Your chances are good!
You Can Find Us
Weekday: Monday – Friday
Working hour: 9am – 6pm
Address: 18-15-G Gurney Tower, 10250 Penang
